Article 1: Duration of the Contract
Unless otherwise stated, a subscription contract for cleaning services starts for a duration of one year from the receipt by the client or their representative of the first execution of the services. This contract will be automatically renewed each year, unless a notice is given by registered letter by either party three months before the annual expiration date.
Article 2: Payment for Services
The amount for services provided under an annual subscription contract is due from the start of this contract. However, payment for the services will be required monthly, at the time of each invoice, and must be paid in cash upon simple presentation of the invoice.
Article 3: Additional Work
All additional work must be paid in cash upon simple presentation of the invoice, unless otherwise agreed upon at the time of signing the contract.
Article 4: Late Payment Interest
Any amount not paid by its normal due date, that is, in cash upon presentation of the invoice, will automatically incur interest at a rate of 12% per year without prior notice. The debtor will be put on notice without any need for action other than the due date. (Art. 1139 CC).
Article 5: Monthly Fee
The monthly maintenance fee is set taking into account legal holidays as well as any vacation periods that may apply to the client, during which the work of Alina Clean must be suspended.
Article 6: Price Adjustments
In the event of changes to wages, prices of materials, or their transportation costs during the contract, as well as any new taxes or modifications to social charges imposed by law, there will be a proportional adjustment of prices applicable from the first subsequent invoice, unless otherwise agreed upon at the time of signing the contract.
Article 7: Complaints
For a complaint to be valid, it must be notified in writing and by registered letter within 48 hours following the execution of the work. After this period, the work is considered to have been carried out to the client’s complete satisfaction and accepted by them.
Article 8: Force Majeure
Work will be suspended in cases of force majeure (strikes, bad weather, accidents, or other unforeseen events).
Article 9: Liability
Alina Clean declines all responsibility, unless expressly stipulated in the quote, for damage caused to neon signs or other items subject to our cleaning services or for any deterioration of objects hindering the normal execution of work. This also includes breakage and damage due to poor condition of buildings, furniture, or equipment, as well as scratches on glass.
Article 10: Authorization for Work
Without prior written authorization from Alina Clean, our personnel are not authorized to perform any other tasks than those specified in the quote, even if they are incidental or short-term.
Article 11: Supply of Water and Electricity
The provision of water and electricity is the responsibility of the client.
Article 12: Execution Schedule
We carry out work according to an agreed schedule. If the client unilaterally modifies or prevents the execution of work according to this schedule, we reserve the right to claim compensation for the damage suffered.
Article 13: Disputes
In case of disputes, only the courts of Brussels will be competent.
Article 14: Late Payment Penalty
Any invoice not settled by its due date will be subject to a fixed penalty equal to 15% of the amount due. This penalty will be automatically due without prior notice.
Article 15: Legal Obligations
The execution of work creates a direct relationship between our personnel and the client. The client formally undertakes not to recruit any member of staff for a period of twelve months after the end of the contract between Alina Clean and that employee. Violation of this obligation will be considered unfair competition and will result in a penalty of €2,000 per concerned employee. This penalty clause is non-reducible.
Article 16: Commitments on Behalf of the Company
All commitments made on behalf of Alina Clean can only legally bind it if they come from individuals authorized to act on behalf of the company according to its statutes and officially published delegations or from individuals holding a specific written mandate relating to these commitments.